Sbitany employs 50 highly trained technicians who provide service support in all of the Palestinian territories including East Jerusalem and Gaza . A. Sbitany & Sons` Service Department guarantees that all necessary spare parts are available for a period of up to 10 years. As a result, the department maintains the equivalent of NIS 5 million in spare parts at all times.

Technicians are continually trained, either at the Company`s headquarters or abroad. In addition, random daily surveys are conducted in order to measure our customer satisfaction. At Sbitany, we want to ensure that we are able to provide the best customer service and technical support.